Remote Customer Service Representative

Remote
Full Time
Student (College)

**!! Must submit a full application here to be considered !!**: https://dashboard.fafs.me/Applications/Innovexx

Work from Home!!

Full time positions available.

Training is PAID and is a duration of two weeks.

We are currently seeking Customer Service Agents with experience previously in a call center environment. MUST have a great understanding of the importance of providing excellent customer service to consumers.

This is an inbound customer service position; there is NO outbound calling or sales.

Starting Pay Rate $10.00 ($11 for bilingual) Pay will be reviewed 30 days, after completed training.

Responsibilities:

  • Handle customer inquiries and complaints
  • Retaining existing customer monthly memberships
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Previous work from home experience
  • Ability to build rapport with customers
  • Ability to multitask and quickly adapt and learn new programs
  • Positive and professional demeanor
  • Excellent verbal communication skills
  • Availability to work Saturday's- required for the position

Job Types: Full-time, Part-time

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